Effective Date: 07/01/2025
At Simply Zen Exterior Services, your privacy is a top priority. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website or use our services.

 

1. Information We Collect

We may collect the following information when you interact with our website or request services:

• Name, phone number, and email address

• Service address or general service area

• Vehicle information for mobile detailing (only when provided by you)

• Communication preferences, including SMS opt‑ins

• Non‑identifiable data collected through cookies, analytics tools, or browser interactions

We only collect information necessary to deliver our services and improve your experience.

2. How We Use Your Information

Your information may be used to:

• Respond to inquiries, provide estimates, and deliver requested services

• Confirm appointments and send service updates, including SMS notifications (with your consent)

• Improve our website, services, and customer experience

• Maintain internal records and comply with legal or regulatory requirements

We do not use your information for unrelated marketing without permission.

3. Contact Forms & Communication

When you submit a contact form, quote request, or booking request, we securely store the information to assist with your service.

If you opt in to SMS messaging, you may receive:

• Appointment confirmations

• Arrival updates

• Service notifications

You may opt out at any time by replying STOP.

4. Cookies & Analytics

We may use cookies and analytics tools (such as Google Analytics) to understand how visitors use our website and to improve performance.

You may disable cookies through your browser settings at any time.

5. Information Sharing

We do not sell or rent your personal information.

We may share limited information with trusted third‑party service providers who assist with:

• Website hosting

• Analytics

• Scheduling or communication tools

• Payment processing

These providers must protect your information and may not use it for any other purpose.

6. Data Security

We use industry‑standard security measures, including SSL encryption, to protect your information during transmission and storage.

While no system is 100% secure, we take reasonable steps to safeguard your data.

7. Your Rights

You may request to:

• View the personal information we have collected

• Update or correct your information

• Request deletion of your data

For privacy‑related requests, please contact us using the information on our website.

8. Updates to This Policy

We may update this Privacy Policy at any time. Revised versions will be posted on this page with an updated effective date.

9. Contact Us

Simply Zen Exterior Services 📧 info@simplyzenjax.com 📞 (904) 497‑4849

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